Your Housing

icon housingGood service is our number one priority & we like to thing we are doing a good job serving our residents. Here you will find a variety of helpful information relating to housing, our housing staff, your tenancy, paying your rent and much more.

Access to personal information

You have the right to inspect your resident's file. You may challenge information on the files on the grounds that it is either irrelevant or incorrect. Maybe it is so out of date that it has nothing to do with your tenancy anymore. Should this be the case, the Operations Manager, in consultation with the Housing Officer, will decide whether the information should be retained on the file. If an agreement cannot be reached, the matter will be referred to the WECH Chief Executive. If the disagreement still exists, the WECH board will decide.​